Management Job In Lodi, CA
Practice Manager – Orthopedic PracticesNext Steps... Apply Now
DEPARTMENT: Physicians Administration
TITLE: Practice Manager (Orthopedic Practices)
REPORTS TO: Administrator/Executive Director
SUMMARY: The Practice Manager will, in a collaborative effort with the Administrator/Executive Director, supervise, coordinate and evaluate the work of clinical and non-clinical personnel with the goal of providing consistency in patient care processes, performance improvement, quality care, and staff education related to the operations of successful medical practice performance. With patient centeredness as a priority, the Practice Manager will offer operational support to all staff, providing leadership and direction of operations to ensure compliance with established goals related to quality and economical healthcare services. The practice manager will enhance patient/community relationships and their education; assisting with the provision of quality care that is consistent with the mission and philosophy, while remaining current with technology, regulations, consumer needs, and demands. He or she promotes staff development, and coordinating and supporting provider staff at each site. This position is responsible/accountable to ensure clinic staff is competent and provides quality care for the child, adolescent, adult and geriatric patients. This position will be responsible for performance improvement audits and action plans for improvement as needed. The Practice Manager will serve as a mentor and manager of the medical practice related to staff skills, orientation, training, and competencies for all practice staff. Demonstrates the ability to meet the needs and provide service to all age groups-infancy through geriatrics. Competent in providing services for the culturally diverse population Lodi Health serves. Medical practice/clinic is defined as any medical practice/clinic owned and/or operated by Lodi Memorial Hospital Association, Inc. This manager will manage various offices as assigned and must have the ability to lead. Within a structured timeframe, the manager has the ability to effectively and quickly respond to leadership demands in a pro-active manner independently with discretion and thoughtfulness.
EDUCATION, TRAINING AND EXPERIENCE:
1. Bachelor’s Degree in Health Care Administration or other health care related field, or equivalent experience
2. Five years’ experience in a specialty or orthopedic medical practice/health care environment in a leadership role
3. BCLS certification
4. Working knowledge of quality management with an emphasis related to Meaningful Use, HEDIS core measures, and reporting
5. Working knowledge of budgeting, productivity, billing and authorizations, orthopedic operations and staffing processes in a specialty practice
6. Excellent interpersonal skills
7. Keyboarding skills and working knowledge of electronic ambulatory record in a health care setting
1. Orthopedic experience, knowledge, background, and/or training within the past seven years
2. Bi-lingual (Spanish)
3. Grant writing experience or education.
MAJOR DUTIES AND RESPONSIBILITIES:
1. Assumes responsibility for improving patient care by providing support and guidance to staff, promoting quality patient care with skilled and competent staff throughout all orthopedic outpatient clinic sites.
2. Works closely with health plan requirements providing staff with needed information for a successful patient encounter and experience.
3. Assumes responsibility for staff training, orientation, staff performance, performance improvement, orthopedic observed staff competency, and quality care as related to clinical patient care in the practices for all employees, promoting a team culture.
4. Oversight of staff schedules that meet staffing requirements.
5. Assists the Administrator/Executive Director in establishing and updating policies and procedures for the orthopedic practices and communicating updates as appropriate.
6. Responsibly participates in and assists the Administrator/Executive Director and practice management team in hiring, training, evaluating, and discipline/coaching of staff as appropriate.
7. Responsible for staff meetings, education, and performance evaluations. Participate in POC’s (Practice Operation Council) meetings.
8. Responsible for the performance improvement program by overseeing audits, maintaining data, and reporting data as needed to the Administrator/Executive Director.
9. Will assist the Administrator/Executive Director, and will be responsible, in Administrator’s/Executive Director’s absence, as appropriate. The Advanced Practice Professional (APP) or licensed nurse will provide clinical administrative direction in the absence of the Administrator/Executive Director or Clinic Nurse Manager.
10. Demonstrates working knowledge of Quality, HEDIS, and Meaningful Use indicators.
11. Maintains professional growth and development through seminars, workshops, and education classes to keep abreast of the latest trends in field of expertise (orthopedics).
12. Serves as an active member of appropriate committees.
13. Promotes clinic goals, objectives, policies and procedures for department operations in the orthopedic practice site.
14. Assists in providing for spiritual, psychological, and social needs of the patient, promotes continuum of care, assists in resolving grievances, assess supply and equipment needs; while maintaining adequate stock with budget compliance mindfulness.
15. Promotes efficiency, health, comfort, and safety of staff and patients for the benefit of the practices and the organization.
16. Promotes compliance to standards and regulations of orthopedic medical practice and organization.
17. Provides training and support as needed to nursing staff in the orthopedic medical practice sites to align new ventures with the organizational processes and policies.
18. Supports, promotes, and exemplifies Adventist Health’s Mission and Values.
1. Conducts hospital and department business in an ethical and lawful manner, and willing to report any knowledge of real or potential fraud or abuse according to the Clinic Compliance Code of Conduct.
2. Will not use or disclose individually identifiable health information of patients over and above that which is minimally required to perform your assigned position responsibilities.
Typical medical office environment. Works in clean, well-lighted, ventilated building. May require frequent trips to other clinics within the Clinic system. Exposure to weather when traveling between hospital buildings. Potential exposure to infectious diseases, blood-borne pathogens, and hazardous substances.
Must exhibit trunk and extremity mobility and strength to handle objects and people safely in the activities of holding, carrying, pushing, transferring, and pulling. Must be able to lift a minimum of 50 pounds safely.
Duties and responsibilities may be added, deleted or changed at any time at the discretion of the Clinic Administrator/Executive Director designee, formally or informally, either verbally or in writing.
Lodi Health is a private, not-for-profit health system that strives to improve the quality of life in the community it serves - both in and beyond its walls. As a non-profit, unaffiliated health system, Lodi Health is able to reinvest in talent, technology and physicians to ensure patients receive quality and very personal care.
Since April of 1952 when the Lodi Memorial Hospital's doors first opened, until today, Lodi Health has evolved to meet the changing community's need. In 1952, there were 14,000 residents in Lodi. Today there are 65,000, and the area served beyond Lodi's boundaries has grown to more than a quarter million people.
Over the last 63 years, a lot has changed at Lodi Memorial Hospital. New buildings and wings have been erected. New technologies, like robotic-assisted surgery, have been introduced. Quality physicians and dedicated nurses have worked round the clock. Lodi Memorial Hospital became Lodi Health to encompass all of its services that provide the quality health care you need with the compassion and personal attention you want from the first day of your life and every day thereafter.
Our vision is to be the first choice for health care by providing the highest level of quality, care access, wellness and affordability through partnerships with patients, staff, physicians and the community we serve.
Now, Lodi Health is pleased to join the Adventist Health family, which allows for even greater service in Lodi and its surrounding communities.