Clerical/General Office Job In Baton Rouge, Louisiana
Patient Access Coordinator I - Business ServicesNext Steps... Apply Now
- PRN - Monday - Friday; varying start times
- Day shift
- Experience is required
Our Business Services Department is a highly motivated team that provides superior customer service. Learning is endless in this department as insurance and technology changes. Working in this department gives you the opportunity to learn how the patient encounter begins. Cross training is highly promoted and the department has its very own trainer available. National certifications encouraged by this department are CHAA and CHAM. Want to join a high energy, fast-paced environment? Business Services is that and more.
JOB PURPOSE OR MISSION: The Patient Access Coordinator I is responsible for compiling data and completing efficient registration for all patients according to established hospital procedures. Primary assignment is in the Emergency Department of either hospital campus. Position requires collecting data from patients including patient identification information, insurance documentation and collection of copay/monies. Must be customer service oriented, able to multi-task, highly proficient with computers, and have good verbal/written communication skills.
SPECIFIC EXPERIENCE REQUIREMENTS: Customer Services Experience Required, Medical Insurance or Hospital/Clinic experience preferred
SPECIFIC EDUCATIONAL REQUIREMENTS: High School Diploma or GED preferred
SPECIAL SKILL, LICENSE AND KNOWLEDGE REQUIREMENTS
Must be able to enter data using a computer with multiple applications. Excellent telephone and communication skills. Must possess basic knowledge of medical terminology.
Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: medical record without limitation, patient demographics, lab results, patient financial and 3rd party billing information, patient related complaints, information related to patient location.
Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to: incident reporting, exposure control plan, hand washing for all age groups.
After more than 115 years, we’ve come to appreciate what makes Baton Rouge special. Through historic changes in medicine, extraordinary developments in equipment and technology, and momentous shifts in demographics and community needs, Baton Rouge General has been a part of our community’s landscape for generations.
As people live longer, healthier lives, and as technology creates new opportunities for care, we remain committed to serving the people of Baton Rouge while embracing the new world of healthcare to create exceptional experiences and value for our patients.
With 588 licensed beds between two campuses, Baton Rouge General offers care from the neonatal intensive care unit to hospice. From our acclaimed Regional Burn Center, to our award-winning cancer program and heart services, our experienced team of professionals is here to get you healthier.