Patient Admission and Registration Job In Omaha, Nebraska
Supervisor, Surgery Scheduling & Pre-Admission - (Omaha, Nebraska, United States)Next Steps... Apply Now
Business: Boys Town National Research Hospital
$10,000 Sign On Bonus
Job Summary: In a career as a Surgery Scheduling & Pre-Admission Supervisor, you join us in changing the way America cares for children and families. In this role, under the general supervision of the Nurse Manager, Patient Access, this individual is responsible for the day to day supervision of surgery scheduling and pre-admission functions. These include daily coordination of the OR schedule through communication with Surgeons, Anesthesia and dedicated or personnel as well as interacting with patients, families and legal guardians to prepare, assess and coordinate the patients care prior to surgery.
Schedule: Full Time, Monday- Friday; 8:00am - 5:00pm; some needs for after hours and weekends.
- Acts as liaison between patient and physician to schedule all surgical services performed at BTNRH displaying excellent verbal and written communication skills while holding others to the same expectation of high service excellence.
- Ensures the pre-surgical services daily throughput which includes taking an interdisciplinary approach to patient care performing chart oversight and requiring consistently effective communication between departments.
- Communicates any scheduling changes, patient specific concerns or pre-operative alerts as well as case specific needs daily to both surgical centers.
- Monitors and provides assistance to team ensuring the accuracy of physician’s surgical service order through careful verification of site and side prior to entering and/or activating orders in the dedicated OR documentation system.
- Holds self and team accountable for obtaining pertinent information and reports which may include a recent H&P, lab, rad, EKG as well as other pertinent diagnostic testing received from provider offices or community medical record facilities then performs a timely review of all materials. Concerns or identified issues result in the need to consult with the Anesthesiologist and Surgeon to determine ultimate appropriateness of proceeding with surgical case as planned, as in accordance with documented anesthesia criteria.
- Makes decisions that are informed, timely, logical and risk controlled.
- Ensures proper communication methods are in place to alert appropriate leadership of any major changes in the schedule and/or equipment/resource demands.
- Oversees education provided to the patient, family and/or legal guardian prior to surgery which includes performing a thorough assessment of the patient's medical history and current health status while obtaining a complete accounting of the patient's current medications, providing immediate pre-op instructions, fielding any pre-operative questions of the patient/family, validating surgery arrival time, location, what to bring, i.e., copy of insurance and any legal documentation needed to update to the medical record. Pertinent information is then documented into the dedicated OR clinical system.
- Aids team in validating provider privileges as well as resource and room availability and coverage, including identifying cases which may require additional physician oversight or assistance.
- Coordinates pre-operative diagnostic exams and testing while performing a preoperative physical, cognitive, spiritual and psychosocial assessment to surgery.
- Plays a key role in supervising the surgical services team to ensure preparation, education and coordination of patient care prior to surgery is accurate, effective, efficient and complete while promoting service excellence and safety.
- Promotes growth and development of area staff, serving as a leader, mentor and coach and developing educational training opportunities as they arise.
- Responsible for developing, supporting and monitoring area to ensure meeting departmental and administrative benchmarks and goals.
- Assures compliance with BTNRH internal policies and procedures as well as regulatory standards which include ongoing readiness for The Joint Commission/CMS site visits.
- Ensures excellent communication with both internal and external customers that is maintained through onsite evaluation, monitoring and quality assurance validation checks.
- Monitors surgical census, to track team performance and to identify trending or areas of opportunity surrounding scheduled/planned, rescheduled, no shows and transfers in and out of BTNRH to then be reported to Director on a monthly basis.
- Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.
- A registered nurse who is a graduate of an accredited school with a current state license, required.
- Minimum of two years of experience in an acute hospital setting with pediatric experience, preferred.
- Experience in a surgery scheduling and/or admissions generally obtained by working in a perioperative clinical setting with knowledge of surgical procedures and anesthesia types, required.
- Previous supervisory experience, preferred.
- Experience in an operating room, preferred.
- Must have good communication, assessment, and organizational skills.
- Must have good computer skills including experience with Microsoft Outlook, Word, and Excel.
- Must have good public relation skills and be detail oriented.
About Boys Town National Research Hospital:
Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.
Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. Unique perks to Boys Town employees and their families include free visits to Boys Town physicians and free prescriptions under the Boys Town Medical Plan, tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.
Date Posted: August 13, 2021
Boys Town National Research Hospital is a tobacco free campus. This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.
What would happen if you could ?improve circumstances for those who are suffering from abuse, addiction, abandonment or violence, so they could reach their potential?
That is the question Boys Town has spent a century answering. It is what inspired and drove our founder, Father Edward J. Flanagan, and it continues to motivate our mission to this day.
Boys Town believes today, as our founder did 100 years ago, that every child deserves a future, every family deserves to stay together and every community deserves to thrive. And we believe that all of these things should be achievable without regard to race, religion or background.
So, for the young man dodging gunfire on the streets just to get to school, the family torn apart by substance abuse, and the community crumbling from neglect and social disorder, Boys Town offers hope. But we offer hope as more than just an abstract concept; we substantiate it with programs and solutions grounded in our deep experience and supported by our decades of research.
Though we have grown to become a national organization that reaches communities from coast to coast, and our scope has expanded to include in-home family counseling, health care and programs to rebuild at-risk schools, Boys Town remains forever driven by our founder’s singular vision. And with your help, we will do so well into our second century and beyond.