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Visiting Physicians Association Physician Jobs

Medical Assistant Job In Grand Rapids, Michigan

Patient Care Coordinator

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Company: US Medical Management Profession/Specialty: Medical Assistant ParamedicEmergency Medical TechnicianLPN Location: Grand Rapids, Michigan 49525 Type of Facility: Multi Specialty Group
Job Description

Patient Care Coordinator

U.S. Medical Management (USMM) is an affiliate of a leading Fortune 100 company. A national organization built on a continuum of care with premier healthcare providers, clinicians and patient focused individuals working together. Our Mission – “Through Compassionate Patient-Centered Care in the Home; We will Provide Exceptional Outcomes across our Continuum of Services” – Visiting Physicians Association, Pinnacle Senior Care, Grace Hospice, Comfort Hospice, Home DME & our In Home Health Assessments (IHA).

Our Values of Integrity, Respect, Teamwork & Excellence are leading us to a better tomorrow for patient care. Our Purposes Centered on “We are Unified in our Work through our Continuum of Services” “We can Find Comfort that We are Making a Difference for our Patients” & “We make a Broader Positive Impact on Society”, allows USMM to be poised for a phenomenal future.

We are seeking candidates who desire the experience of delivering quality & compassionate healthcare within proven care models with patients at the forefront of everything we do.


Benefits We Offer:

  • Health, Dental, Vision, Disability & Life Insurance
  • 401K Retirement Plan
  • Paid Holidays
  • PTO
  • Flexible Spending Account
  • Tuition Reimbursement

Position Description

The Patient Care Coordinator (PCC) is a very unique position. The PCC knows protocol, knows the limits and regulations of the position, operates within their scope of practice, and focuses entirely on aiding the providers that are out in the field with various day to day tasks including the following Essential Duties and Responsibilities:

  • Answer calls and collect all pertinent medical information needed for the provider’s medical decision making
  • Process provider orders
  • Responsible as the main point of contact for the provider’s patients, facilities, and other healthcare professionals
  • Schedule consult and specialist appointments
  • Request medical records
  • Document all calls in EMR
  • Collaborate with other divisions within Care Center
  • Review and assign faxes and attachments
  • Work with Care Center RN when triage is needed and urgency is escalated
  • Maintain patient confidentiality and all HIPAA privacy requirements
  • Attend required meetings and in-services
  • Strong customer service approach to all callers
  • Performs related work as required

Physical Requirements/Working Conditions

  • Ability to lift/carry items weighing up to 50 lbs
  • Sit or stand for long periods of time

REQUIRED Knowledge, Skills, and Experience

  • Certified (AAMA) MA or Registered (RMT) MA or 5 years of medical experience as a Medical Assistant or LPN/LVN, EMT, Military Medic, Paramedic, Foreign Nursing Grad, or Foreign Medical Grad
  • Must maintain a valid driver’s license and good driving record
  • Active CPR Certificate
  • Minimum 2 years of office experience in health care coordination
  • Strong medical office call experience with ability to collect appropriate medical information from the patient/caller to communicate to provider
  • Ability to work closely with Patient Care Center RN and Provider
  • Possess the ability to perform continuous detailed tasks with frequent interruptions
  • Basic working knowledge of medical terminology
  • Computer skills: Microsoft Excel, Word, Outlook
  • Strong customer service, organizational, and interpersonal skills, with excellent multi-tasking and prioritization
  • Professional demeanor, self-motivated, and dependable
  • Ability to communicate effectively with all personnel levels within the organization
  • Ability to work as a team to cover other PCCs without being asked
  • Strong phone communication skills, ability to develop strong rapport over the phone
  • Ability to adapt and apply guidelines and procedures

Preferred Knowledge, Skills, and Experience

  • Experience working in EMR

 

EOE
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Job Map - Grand Rapids, Michigan 49525 US
Visiting Physicians Association Physician Jobs
About Visiting Physicians Association

Reaching out to those in need is more than a career; it’s a calling.

Our care starts with our people. Our compassionate doctors are supported by skilled staff (medical assistants, practice managers, patient care coordinators, schedulers) all committed to delivering the best care for each and every patient.

No other physician practice offers the immediate resources of having such highly accredited laboratory (CAP), diagnostics & radiology, along with offering a full continuum of home health and hospice.

Beyond that, our internal resources of Operations, QA, Compliance, Clinical departments are all devoted to providing ongoing support complimenting each doctor and every office.

Our Mission

To  provide compassionate, high quality medical care in the home

Our Values

Respect - we will value others and treat them how they want to be treated

Integrity - we will be honest, transparent and do the right thing

Teamwork - we will create strong relationships that are founded in respect, sharing, and accountability

Excellence - we will strive to deliver the highest quality services through efficient processes

Contact Information
Jennifer Garver - Residency Training Recruiter Phone: Email:
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