Security Job In Lodi, California
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DEPARTMENT: Facilities Management; Security Services
TITLE: Security Supervisor
REPORTS TO: Safety/Security Manager, and Director, Facilities Management or Designee
SUMMARY: This position is responsible for supervision of hospital employed security officers and Customer Service Representatives and their performance of the various security service functions and Customer Service activities for Lodi Health. The Supervisor will assist with the oversight of the safety of the interior and exterior grounds of the facilities. The Security Supervisor will provide assistance to the Safety/Security Manager regarding facility and grounds activities. Demonstrates the ability to identify and meet the needs of the growth and development of all age groups - infancy through geriatrics. Competent in providing services for the culturally diverse population Lodi Health serves.
EDUCATION, TRAINING, AND EXPERIENCE:
1. High school graduate or its equivalent.
2. Three years supervisory experience.
3. Security Officer License Certification (guard card) or related law enforcement experience.
4. Must have a California motor vehicle driver’s license and provide a clean DMV report.
5. Must read, write and speak English language; ability to write routine reports and correspondence.
6. Possess basic computer skills.
7. IAHSS Basic, Advanced and Supervisory Certifications.
8. Requires self-motivation and ability to work independent of immediate supervision.
1. Five years in supervisory position.
2. Hazardous chemical/safety training.
3. Courses in hospital security.
4. Aggression Management Training
MAJOR DUTIES AND RESPONSIBILITIES:
1. Develop and update Facility Competency Tasks.
2. Conduct off-hours inspections.
3. Manage site master schedule to include the daily schedule of all assigned Security and Customer Service Representative personnel. Manage time card processing and payroll accuracy. Manage overtime utilization.
4. Provide employee involvement/security awareness educational programs and workshops.
5. Analyze department functions and make suggestions, recommendations and/or changes when appropriate to increase effectiveness and productivity.
6. Review reports and situations for potential negative impact.
7. Interact with various components and leaders of the facility to implement effectively the security program.
8. Identify program issues and potential negative situations; develop and formulate possible solutions; report to appropriate leaders possible countermeasures.
9. Participate on facility committees and interface with appropriate facility departments.
10. Ensure hospital incidents and applicable paperwork are properly documented and followed up.
11. Responsible supervising security officers assigned to work at Lodi Health.
12. Assists in planning work schedule, assigning hours and areas of work for Security Officers and Customer Service Representatives.
13. Responsible for promptly reporting all security related matters to Safety/Security Manager or Facilities Management Director.
14. Will provide assistance with the oversight of the grounds and the safe condition of the grounds owned and operated by Lodi Health.
15. Prepares reports and others documents as required.
16. Assists in maintaining an inventory of supplies and equipment for use by security officers.
17. Must provide visible deterrence to crime, prohibited activities, or suspicious activities in public and non-public areas such as the main building, outlying buildings, grounds, parking areas, stairways, mechanical areas, and patient treatment areas.
18. Respond quickly and effectively to emergency and non-emergency situations.
19. Perform escort for patients, visitors and facility personnel.
20. Must be alert for activities, which could result in injury to a person or damage to or loss of property.
21. Communicate effectively with a diverse people including patients, visitors and medical staff.
22. Write accurate, clear and legible reports.
23. Maintain a positive working relationship with facility staff members.
24. Maintain a thorough knowledge of the facility and where applicable of multiple facilities.
25. Enforce and abide by all regulations and policies of Lodi Health.
26. Performs standard security duties including walking patrol of hospital facilities and grounds as necessary.
27. Provide security assistance to patients and general public according to hospital policy.
28. Respond appropriately to all situations encountered including those where persons may be emotionally upset or irate.
29. Must learn and maintain aggression management skills and Workplace Violence Training.
30. Learn general security procedures and policies and complete facility competencies within allotted period.
31. Initiate non-clinical contacts as part of responsibilities; assist with clinical issues as directed by a qualified staff member.
32. Initiate non-clinical contacts as part of responsibilities; assists elderly and pediatric patients with clinical issues as directed by medical staff.
33. Duties and responsibilities may be added, deleted or changed at any time at the discretion of the Director or designee, formally or informally, either verbally or in writing.
1. Conducts hospital and department business in an ethical and lawful manner, and willing to report any knowledge of real or potential fraud or abuse according to the Lodi Health Compliance Code of Conduct.
2. Will not use or disclose individually identifiable health information of patients over and above that which is minimally required to perform your assigned position responsibilities.
Must respond to many types of emergencies including fires and explosions, natural disasters such as earthquakes or floods, riots, physical assaults, bomb threats, vandalism, burglary, trespassing, and chemicals or hazardous materials spills. Works outdoors during all weather conditions and indoors in clean, well-lighted and ventilated buildings. Will be required to enter into areas with a potential exposure to infectious diseases, blood borne pathogens and hazardous substances.
Demands for any or all of these physical requirements frequently exist 95% of the time. Verbal and physical ability to communicate concisely. Communicates accurately with frequent talking and hearing when explaining and receiving information. Hear normal conversations at 20 feet and whispered conversations at 10 feet from all directions and hear surrounding noises. Visual acuity to see from near and far distances and to distinguish colors.
Extensive and continuous walking, climbing, bending, stooping, and standing for long periods of time, both indoors and outdoors. Physical agility and ability to respond rapidly may include running and/or climbing stairs without delay. Physical ability to exercise keen powers of observation using all senses (hearing, seeing, smelling, touching, speaking, etc.) in order to deter and prevent trespass, theft and vandalism and to detect security and safety hazards such as substance spills or gas leaks, lighting failures, fire conditions and other potentially dangerous situations. Manual dexterity sufficient to handle and manipulate equipment. May have physical contact with patients or others where restraint may be necessary. Also, physical ability for reaching and lifting, pushing and pulling a maximum of 65 pounds.
Duties and responsibilities may be added, deleted or changed at any time at the discretion of the Director or designee, formally or informally, either verbally or in writing.
Lodi Health is a private, not-for-profit health system that strives to improve the quality of life in the community it serves - both in and beyond its walls. As a non-profit, unaffiliated health system, Lodi Health is able to reinvest in talent, technology and physicians to ensure patients receive quality and very personal care.
Since April of 1952 when the Lodi Memorial Hospital's doors first opened, until today, Lodi Health has evolved to meet the changing community's need. In 1952, there were 14,000 residents in Lodi. Today there are 65,000, and the area served beyond Lodi's boundaries has grown to more than a quarter million people.
Over the last 63 years, a lot has changed at Lodi Memorial Hospital. New buildings and wings have been erected. New technologies, like robotic-assisted surgery, have been introduced. Quality physicians and dedicated nurses have worked round the clock. Lodi Memorial Hospital became Lodi Health to encompass all of its services that provide the quality health care you need with the compassion and personal attention you want from the first day of your life and every day thereafter.
Our vision is to be the first choice for health care by providing the highest level of quality, care access, wellness and affordability through partnerships with patients, staff, physicians and the community we serve.
Now, Lodi Health is pleased to join the Adventist Health family, which allows for even greater service in Lodi and its surrounding communities.