Business Professional Job In Dallas, Texas
Senior Performance Improvement ManagerNext Steps... Apply Now
Looking for your next opportunity? If so, choose Parkland and discover what a meaningful job feels like. Whether you work directly with patients or use your talent to support our care, you’ll be part of a team that’s providing valuable health services to Dallas County residents. And here, you’ll have the opportunity to put all your skills to work, and the support to grow and advance in your job and your field. Step into a career that will make a substantial difference for our patients—and for you. We blend cultures, talents, and experience into an exemplary health and hospital system. Parkland has earned distinction as one of America’s Best Hospitals by U.S News and World Report every year since 1994.
Responsible for coordinating, organizing and facilitating Performance Improvement activities for assigned areas throughout the Health System. Provides the enterprise with expertise and guidance related to quality and performance improvement methodology as well as process improvement methodology. Primary driver of performance improvement projects at all levels in the organization. Supports assigned areas by acting as a liaison to the Quality & Patient Safety division with bi-directional flow of information to and from front line staff. Collates ad summarizes information related to all PI projects in assigned areas, identifies key areas for continuous improvement, and effectively prioritizes project workload.
MINIMUM SPECIFICATIONS Education:
Bachelor's Degree in Nursing, Healthcare Administration or a related field of study from an accredited college or university. Preferred Education:
Master's Degree in Nursing, Business Administration, Healthcare Administration or a related field of study from an accredited college or university. Experience:
4 plus years of quality improvement experience in a healthcare setting.
2 plus years of project management experience in Quality Improvement.
3 plus years of clinical experience in an acute care setting.
Current certification as a Certified Professional in Healthcare Quality (CPHQ) or must be obtained 2 years from Date of Hire.
Current licensure is required in applicable field of specialty.
Lean / Six Sigma Methodology green belt or higher strongly preferred.
Must have Federal Emergency Management Administration (FEMA) course certification for IS-700.A: National Incident Management System (NIMS) An Introduction or obtain within 30 days of placement in role.
Must have Federal Emergency Management Administration (FEMA) course certification for IS-100.HCB: Introduction to the Incident Command System (ICS 100) for Healthcare/Hospitals or obtain within 30 days of placement in role.
Must have Federal Emergency Management Administration (FEMA) course certification for IS-200.HCA: Applying ICS to Healthcare Organizations (ICS 200) or obtain within 30 days of placement in role. Skills or Special Abilities: - Must be able to demonstrate command of the scope of performance improvement methodology as well as process improvement strategies.
Must demonstrate command of Project Management processes and methodology.
Must have excellent organizational, analytical, critical thinking and problem solving skills.
Must have excellent verbal and written communication skills.
Must be able to work well independently or in an interdisciplinary team structure.
Must have exceptional interpersonal skills and presentation skills.
Must be able to handle stressful environments and apply de-escalation techniques when needed.
Must have computer skills that include command of Microsoft Office applications, including Word, Excel, Outlook, and Access.
Must be able to create and maintain organized, confidential, and professionally written investigative files consistent with department processes.
Must have a high degree of flexibility.
Must be able to work in a fast-paced environment and be able to handle multiple projects simultaneously.
Must be able to apply professional judgment as needed to prioritize work to achieve a consistent professional written work product and optimal productivity.
Must be able to establish effective, respectful and collegial working relationships with all internal and external customers including but not limited to physicians and employees.
Must be able to demonstrate excellent professional etiquette, and adherence to the behavioral standards, dress code, attendance policy and code of conduct at all times.
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Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.
There's plenty to enjoy about Parkland's location in Dallas. Whatever your interests, you'll find Dallas will fit your life well. A cosmopolitan city, there’s a diversity of cultural, sporting, shopping and recreational opportunities here. And with more restaurants per capita than New York City, the dining options are both plentiful and delicious. Dallas is a great place to make a life where work and play, productivity and leisure are in perfect balance.
At Parkland, our professionals are fulfilling our commitment to the Dallas community. Continually pushing forward with the latest technology, tools and treatments, the staff at Parkland provides noteworthy care.
- We're a premier training center for the nation’s top physicians, serving as the primary teaching and research hospital for the University of Texas Southwestern Medical Center at Dallas.
- Our trauma and burn centers are recognized internationally—our regional burn center pioneered skin graft techniques, infection control and nutritional support for burn patients.
- Parkland delivers more babies each year than any other hospital in the country and our Neonatal Intensive Care Unit cares for more critically ill infants than any other hospital nationwide.