RN Job In Seattle, Washington
Regional Manager, Clinical PerformanceNext Steps... Apply Now
The Regional Manager, Clinical Performance position is a member of the regional leadership team. In this position, you are responsible for managing Clinical Performance RNs (CPN) and performance at Sound partner hospitals across the region. Responsibilities include oversight, development and daily support related to Sound core processes as directed by the regional leadership team.
Accountable for the performance of existing partner hospitals and responsible for the implementation of tools and workflows at new partner hospitals, based on the findings of the site assessment and the recommendations of the regional leadership team.
In this role, you will assess, develop and implement Sound’s core processes and manage performance post-implementation. Your responsibilities will include, but may not be limited to, the following:
- Lead a site assessment to determine initial CPN focus and priorities
- Manage the development of tools and workflows as part of the pre-implementation phase
- Support CPNs to implement core processes and workflows
- Monitor ongoing performance, identify and resolve gaps/barriers to success
- Regular working meetings with CPN, chief hospitalists, and stakeholder departments to assess status and develop action plans as needed
- Regular communication with the regional leadership team to provide site-specific status updates and implement action plans
- Work with CPNs, chiefs, and the regional team to prepare for quarterly performance reviews and quarterly business reviews
- Lead quarterly performance reviews and participate in quarterly business reviews
- Review and prepare post-implementation results for hospital departments
- Annually assess site-specific initiatives to inform strategic direction
As the Regional Manager, you will orient, develop, mentor, support, and review performance of CPNs in your assigned region. This will include collaboration with the recruiting team to assess applicants, interview candidates, and placement recommendations. You will also perform the initial orientation and onboarding for the CPNs in our region. Your responsibilities will include, but may not be limited to, the following:
- Assess Clinical RN strengths, weaknesses and barriers to success to develop individualized orientation and onboarding plan
- Develop CPN to understand the full spectrum of healthcare delivery and Sound’s business model within that system
- Provide education on site-specific clinical initiatives, tools, workflows, and the CPN role and responsibilities
- Provide initial on-site education and support during implementation of Sound’s clinical initiatives
- Oversee and support daily operations of the CPN
- Monitor and evaluate process metrics: Ensure adherence to evidence-based practice and intervention-specific workflows (e.g., quality, clinical documentation, discharge facilitation)
- Review/Audit: Complete regular review of CPN documentation to assess quality and timeliness
You will have the subject matter expertise to deliver customized solutions and performance improvement initiatives for our hospital partners in specific areas of expertise as requested by the regional leadership team and/or the performance management team.
EDUCATION AND EXPERIENCE REQUIREMENTS
Preferred: BSN plus Master’s level education
Minimum: Two years inpatient nursing experience, plus one year of supervisory experience.
Preferred: Five years inpatient nursing experience, plus two or more years in a management-level role. Knowledge of case management.
We are dedicated to supporting our hospitalist and post-acute physicians in providing the very best quality care by partnering seamlessly with our partners. Physician founded, led, and managed, Sound Physicians has more than 1,800 hospitalist and post-acute physicians providing inpatient care to more than 180 hospitals and a growing number of post-acute care centers in 35 states across the U.S.
We recruit and retain the best doctors by creating a better career opportunity. Sound Physicians supports our physicians through manageable encounters, flexible schedules, and technology-driven processes that are designed by physicians to work for physicians. Through the SoundInstitute, we promote ongoing educational, professional and career development.