Receptionist and Front Office Job In Dallas, Texas
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Responds to written and telephone inquiries to answer customer questions, correct errors, document new information, and ensure the accuracy of patient financial accounts.
-Must have three years of experience in a hospital or physician business office.
-Must have two years of customer service experience in a medical business office.
Equivalent Education and/or Experience:
Skills or Special Abilities:
-Must demonstrate ability to type 20 wpm with a maximum of 3 errors.
-Must be able to demonstrate a working knowledge of personal computers and other standard office equipment.
-Must have knowledge of billing, managed care programs, and State/Federal programs.
-Must have working knowledge of medical software.
-Must demonstrate a positive demeanor, good verbal and written communication skills, and be professional in both appearance and approach.
-Must be able to communicate effectively with patients, families, government entities, insurance companies, and Parkland staff.
-Must be able to solve problems within the guidelines of established policies and procedures.
-Basic medical terminology knowledge preferred.
-Bilingual skills preferred.
Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.
There's plenty to enjoy about Parkland's location in Dallas. Whatever your interests, you'll find Dallas will fit your life well. A cosmopolitan city, there’s a diversity of cultural, sporting, shopping and recreational opportunities here. And with more restaurants per capita than New York City, the dining options are both plentiful and delicious. Dallas is a great place to make a life where work and play, productivity and leisure are in perfect balance.
At Parkland, our professionals are fulfilling our commitment to the Dallas community. Continually pushing forward with the latest technology, tools and treatments, the staff at Parkland provides noteworthy care.
- We're a premier training center for the nation’s top physicians, serving as the primary teaching and research hospital for the University of Texas Southwestern Medical Center at Dallas.
- Our trauma and burn centers are recognized internationally—our regional burn center pioneered skin graft techniques, infection control and nutritional support for burn patients.
- Parkland delivers more babies each year than any other hospital in the country and our Neonatal Intensive Care Unit cares for more critically ill infants than any other hospital nationwide.