Director Corporate Specialty and Business Pharmacy Services

Summary:

Senior Leader responsible for coaching, guiding, leading, and mentoring Ministry Directors and Managers of Pharmacy to optimize patient care delivery, pharmacy, and pharmacy practice throughout CHRISTUS Health. Focused on pharmacy business services, specialty pharmacy services, retail pharmacy services, acquisition, inventory management, revenue integrity, analytics, and 340B. In alignment with system and regional leadership, supports the development of vision and direction for quality evidence-based patient-centered care. Fosters a decentralized participative management style for a pharmacy based on a shared governance approach. Encourages innovative leadership at the department level. Recommends or establishes interdisciplinary teams supporting pharmaceutical care and patient care services. Nurtures collaborative pharmacist-physician relationships to provide safe, effective, and efficient patient care while ensuring pharmacists feel empowered to serve as patient representatives/advocates. Recommends changes in resource allocation, policy, facilities, equipment, and programs in order to achieve the ministry’s objectives.

Responsibilities:

• Proficient in living the Mission and Core Values and coach/mentor Ministry pharmacy leaders to optimize the performance of pharmacy in each ministry.
• Lead specialty and retail pharmacy service lines.
• Lead business development initiatives related to retail and specialty pharmacy service lines.
• Coordinate with HR and Health Plan leadership to ensure contracts and partnerships with prescription benefit management companies align with the business needs of CHRISTUS.
• Ensures pharmacists, technicians, residents receive ongoing training, competency assessment and performance improvement activities to improve patient outcomes.
• Works collaboratively with providers to maintain an effective (System) Hospital and Ambulatory formulary based on safety, efficacy and cost.
• Coordinates routine operational audits of pharmacy operations including purchasing, receiving, storage, distribution, expired and waste streams.
• Coordinate and lead system strategies to manage industry drug shortages, including development of system policies, guidance documents, and tools. Assist with research and coordination of supply chain alternatives (such as development of therapeutic interchanges, conservation strategies, and supply source or contracting alternatives).
• Consult and collaborate with stakeholders such as system pharmacists, physicians, nursing, clinical educators, legal counsel and ethics leaders, as appropriate.
• Coordinate assistance for any corporate system or process with a component that requires drug therapy expense or revenue analysis. (e.g. EHR builds/alert management, clinical management of the prescription drug benefit for employees, development of policies, documents, tools, or education.)
• Collaborates with IT and pharmacy departments to validation new medication build and pricing within the EHR.
• Establish and preside over a council and/or ad hoc committee(s) of CHRISTUS Health Pharmacy Buyers, or equivalent, to develop, implement, and assess best practices for medication services including participation in medication collaboratives.
• Assume responsibility for ongoing benchmarking related to clinical pharmacy services, including productivity assessment and impact of clinical services on drug costs and medication safety goals.
• Provides appropriate drug information services, in-service education, communication, etc. to keep pharmacy, physician and nursing staff aware of important changes in pharmacy policy, procedure or Formulary status. Assist with pharmacy education initiatives and development and/or improvement of the pharmacy service/model.
• Participates in committee meetings(s) as determined by System Pharmacy Leadership to support organizational initiatives.
• Serves as a preceptor for pharmacy students/residents from local colleges of Pharmacy, pharmacy residents (if applicable), and/or other healthcare professionals in training.
• Responsible for oversight of clinical decision-making aspects of the Specialty Pharmacy program.
• Ensures that qualified clinicians are accountable to the organization for decisions affecting consumers.
• Provides guidance for clinical operational aspects of the Specialty Pharmacy program.
• Chairs the Specialty Pharmacy Quality Management Committee.
• Collaborates with the other System Pharmacy Directors to review and maintain department policies and procedures for pharmacy services; Assists in the development and implementation of accrediting agency medication management standards. Facilitate and provide leadership in the maintenance and development of clinical pharmacy initiatives, policies, and protocols.
• Collaborates with other System Pharmacy Directors to coordinate ongoing Performance Improvement/medication safety initiatives (including Medication Use Evaluation (MUE); medication incident reports, and adverse drug reactions (ADRs) for reporting to appropriate committees. Participates in departmental and interdisciplinary committees to support the organization’s efforts for performance improvement in the areas of patient safety, therapeutic outcomes, and cost savings.
• Enhances personal professional growth and development by accessing educational programs, job-related literature, in-service meetings, and workshops/seminars.
• Responsible for remaining up-to-date on all Federal, State and local laws, accreditation standards or regulatory agency requirements, which apply to the assigned area of responsibility and ensure compliance with all such laws and regulations.
• Will comply with all aspects of the CHRISTUS Health Corporate Compliance Plan to include the immediate reporting of any known or suspected illegal or unethical behaviors, criminal conduct or patient/employee safety violations or issues.
• Performs other related duties as assigned.

Requirements:

• MBA, MHA required;
• BS in Pharmacy required, Pharm.D. preferred
• Proficient with Microsoft Suite
• Knowledge of EHR and associated pharmacy platforms (Epic, Meditech, BD Pyxis, BD Alaris, Clinical Intervention solutions)
• Knowledge of GPO, Prime Vendor and 340B management
• Experience leading pharmacy teams in a large integrated delivery network
• 5+ years of pharmacy experience required, broad practice experience preferred
• 2+ years of supervisor role or equivalent practice
• 340B experience required
• Specialty pharmacy experience preferred
• Current pharmacy licensure (good standing) in the state of practice

Work Type:

Full Time

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