Medical Records Job In Santa Fe, New Mexico
Manager, Patient Access Quality/ Full-Time
Santa Fe, New Mexico 87505 Type of Facility: Hospital
POSITION SUMMARY: This position has managerial responsibility over all Patient Access Quality Improvement initiatives
Requirements
MINIMUM QUALIFICATIONS:
EDUCATION: High school graduate. Bachelor Degree in Health Care Management or like field preferred.
CERTIFICATION/LICENSES: N/A
SKILLS:
- In-depth knowledge of Call Center, Central Referrals, Pre-Authorization, Inpatient Notification, No Surprise Billing – Good Faith Estimate and SB71 processes, and Registration
- Strong technical and analytical skills. On the technical side, must showcase an understanding of Epic and the subsequent Patient Access systems all the while partnering with IT to develop specification requirements and adjustments to existing system configuration
- A demonstrated ability to communicate well both orally and in writing
- The ability to handle issues with diplomacy and professionalism
- The ability to establish priorities, effectively problem solve, and use good judgment and decision making in day-to-day operations
- The ability to oversee individuals with diverse skills and responsibilities
- Work well in time bound and the occasional urgent situations
- A demonstrated leadership role in collaborative teamwork
- Possess knowledge of process improvement methodologies, particularly those with respect to developing baselines, identifying core issues, and measuring through the improvement to achieve goals and targets
- Knowledge of the functional areas of patient scheduling, prior authorizations, referrals, revenue cycle, reimbursement practices, registration, and regulatory guidelines required along with ability to analyze large data sets, develop work plans, and build reporting
- Advanced computer knowledge, including Microsoft Office suite of products, including Word, Excel & Outlook
- Knowledge of EPIC is essential
- Ability to perform intense concentration for extended periods
- Ability to easily adapt to new programs and technology
EXPERIENCE: Seven (7) years’ experience in Health care field required along with a minimum of three (5) in leading performance improvement
NATURE OF SUPERVISION:
-Responsible to: Executive Director, Patient Access Services
ENVIRONMENT: - Bloodborne pathogen A
Works in a clean, well-lighted ventilated smoke-free environment.
PHYSICAL REQUIREMENTS: Subject to stressful situations. Must be flexible in work schedule.
CHRISTUS Health is an international Catholic, faith-based, not-for-profit health system comprised of more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures.
Sponsored by the Sisters of Charity of the Incarnate Word in Houston and San Antonio and the Sisters of the Holy Family of Nazareth, the mission of CHRISTUS Health is to extend the healing ministry of Jesus Christ.
To support our healthcare ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on staff who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.
EXTENDING THE HEALING MINISTRY OF JESUS CHRIST
We are inspired by our mission, vision and core values to deliver compassionate, high quality health care, improving the health of the communities we serve. Above all, we are committed to providing our customers and their family members with a truly unique healing experience, one that embodies our values and respects the dignity and worth of each person. Creating a health care system that is truly excellent in all areas is an ongoing effort.