Patient Access Representative (Remote)

Maliheh Free Clinic is seeking a professional, organized, and customer-focused Patient Access Representative to join our remote healthcare support team. This is a fully remote work-from-home position responsible for helping patients navigate scheduling, registration, communication, and coordination of healthcare services.

Compensation: $30.00–$40.00 per hour, depending on experience and qualifications.

Employment Type: Full-Time / Part-Time

Key Responsibilities:

Schedule, confirm, and coordinate patient appointments
Assist patients with registration and intake processes
Respond to patient inquiries via phone, email, and other communication channels
Verify and update patient demographic information
Maintain accurate patient records and documentation
Coordinate communication between patients and healthcare providers
Support telehealth scheduling and patient follow-up activities
Process appointment cancellations, rescheduling requests, and referrals
Perform data entry and administrative support tasks
Maintain HIPAA compliance and patient confidentiality at all times

Qualifications:

Excellent communication and customer service skills
Strong organizational and multitasking abilities
Attention to detail and accuracy
Proficiency with computers and Microsoft Office applications
Ability to work independently in a remote environment
Previous healthcare, patient services, administrative, scheduling, or customer service experience preferred

Benefits:

100% Remote Work-from-Home Opportunity
Paid Training and Onboarding
Flexible Scheduling Options
Professional Development Opportunities
Supportive Team Environment

We are seeking dependable, detail-oriented professionals who are passionate about providing an excellent patient experience and supporting healthcare operations in a remote setting.