Care Coordinator - Health Plan Admin

Summary:

Coordinates infection control, performance improvement and some staff education. Ability to plan, organize and implement patient care programs. Prior experience in related fields is preferred and knowledge of computers / statistics. Direct patient care is required. Ability to be objective in stressful situations, advanced communication and interpersonal skills required. Current RN licensure required. 3-5 years clinical experience with least 3 years in an acute care hospital setting.

Responsibilities:

• Organizes and coordinates some or all of the following program(s).
• Infection Control
• Education
• Performance Improvement
• Employee Health and Workmen’s Compensation
• Joint Commission Point Person
• Plans and organizes program(s) work assignments based on assessed needs
• Executes program(s) by developing curriculums/ data collection methods/ data collection reports
• Educates appropriate customers on processes and outcomes
• Collects, sorts, and reports program(s) outcomes to appropriate customers
• Conducts annual evaluation(s) of program(s) and provides suggestions for plan revisions
• Nursing Personnel Functions
• Ensures nursing staffing schedules are accurate and complete
• Supplements schedule with agency or relief nursing staff appropriately.
• Assists in ensuring the accuracy of associate time and attendance reports and prepares reports for payroll processing.
• Assists DON or Nurse Manager in completion of associate evaluations.
• High Quality Patient Care
• Provides direct patient care when necessary for demonstration of technique or procedure, or when required by unusual circumstances.
• Assumes responsibility for an assigned group of patients as needed.
• Ensures adequacy of supplies, materials, and equipment necessary for patient care.
• Monitors quality of nursing care and documentation on an on-going basis.
• Reviews nursing assessments and nursing care plans.
• Serves as a resource to nursing staff for patient assessment and care planning.
• Actively participates in interdisciplinary care team process.
• Assists DON/Nurse Manager in investigating patient and family complaints.
• Safely performs and accurately documents the following specific procedures, consistent with established nursing policy and procedure.
• Admission and Discharge Process
• Complete pre-admission screening of referred patients accurately and in a timely manner, as assigned.
• Confers with DON and/or Nurse manager as indicated, regarding potential admissions
• Implements and assures ongoing compliance with established admission procedures.
• Participates in discharge planning and discharge process per established policy and procedure.
• Communication
• Reports and documents accurately and concisely to appropriate persons the patient's condition.
• Maintains patient confidentiality
• Applies basic verbal and nonverbal skills to maintain open, effective communication among care team members, patients, and significant others.
• Encourages direct discussion between staff members when differences occur and seeks assistance to arbitrate differences as needed
• Gives and accepts constructive feedback appropriately.
• Identifies actual and potentially unsafe patient care practices, reports them in the designated manner, and suggests alternatives.
• Other duties as assigned.

Requirements:

• High School Diploma

Work Type:

Full Time

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