Program Manager Clinical Risk - Quality Management

Summary:

Works in conjunction with the System Director of Clinical Risk Management and Safety to implement the system clinical risk management (patient and staff safety and loss prevention) program including development, management and analysis of patient safety information; (2) management of patient safety occurrences and clinical event investigations; identification and prioritization of patient safety concerns; and (4) development and management of system strategies to mitigate patient safety concerns; (5) oversight and consultation of facility specific plans to address/implement corrective action plans.

Responsibilities:

• Assist in identification and evaluation of activities or events occurring within the system and facilities, which may affect patient safety resulting in either patient injury and/ or offer a potential opportunity to improve care delivery and patient safety
• Facilitate implementation and management of a system clinical adverse event investigation process and provide consultation to facility and system staff
• Provide leadership for conducting patient safety/ clinical risk assessments and adverse event investigations including root cause analyses and implementation of effective corrective action plans
• Demonstrate a high degree of professionalism when working with staff involved in adverse events, promoting a culture of no-blame and collaboration
• Facilitate, track, and maintain appropriate records and metrics regarding adverse events and potential for patient and staff safety issues
• Facilitate system efforts to analyze data including metrics, surveys, occurrence reports, adverse event investigations, FMEAs and other information to identify and prioritize clinical risk management/ loss prevention, and patient and staff safety concerns
• Support and contribute in system efforts to carry out FMEAs regarding clinical risk management/ loss prevention, and patient and staff safety concerns
• Carry out other duties as assigned from the System Director of Clinical Risk Management and Safety
• Strive to increase and share current knowledge in the areas of clinical risk management and patient and staff safety

Requirements:

• Bachelor's Degree

Work Type:

Full Time

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